Why my order is marked as fraud?

In order for our services to remain safe and secure, all orders must pass inspection by our automated fraud detection system. In addition, all suspicious orders are also checked manually by our expert staff in order to determine the threat level. If the corresponding risk score rating, which we give to all suspicious orders, turns out to be higher than our parameters, the order will be considered too risky and will be rejected.

However for this type of situation we have alternative verification method. For account to be manually verified by our expert staff please provide scan or photo of ID, Passport or Drivers license to sales@senseihost.com

Please take a note that there is no need to worry as you are able to blank sensitive data such as ID number, watermark document with text “For Senseihost Verification Only” and so on.

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